Good to
know.

This website helps you explore Caramel Café & Lounge, view menu information, contact our team, request a reservation, and place an order. Please provide accurate information and use the website lawfully. You must not interfere with the website, try to access systems you are not authorised to use, or submit information that belongs to someone else.

A reservation request is not a confirmed booking until the relevant branch has confirmed it. Availability, table location, seating preferences, and special requests are subject to the branch's capacity and operating conditions.

Please arrive on time and let the branch know as soon as possible if your plans change. We may need to adjust or cancel a reservation when circumstances require it, and we will make reasonable efforts to contact you using the details provided.

An online order is a request for the selected items. The branch will review it and may call to confirm timing, availability, substitutions, or any delivery details. An order may be unavailable if an item sells out or a branch cannot fulfil it.

Prices, descriptions, ingredients, and availability can change. Menu images are for illustration and the final presentation may vary. If you have an allergy or dietary requirement, speak directly with the branch before ordering; notes entered online should not be treated as a guarantee that an item is free from cross-contact.

Prices are shown in Uganda shillings unless stated otherwise. The total shown at checkout is based on the information available when the order is submitted. Any payment, delivery charge, or other amount will be explained by the branch before it is collected. We do not treat an order as paid until the applicable payment has been successfully received.

Opening hours, branch services, menu availability, and contact details may vary. Information on this website is provided to help you plan, but it is always best to call the branch for a time-sensitive question or a request that needs special accommodation.

Caramel Café & Lounge owns or has permission to use the text, photographs, branding, menu content, and other materials on this website. You may view and share links to the website for personal, non-commercial use. Please do not copy, alter, sell, or reuse our content as if it were your own.

We may link to services such as maps, social networks, or communication providers. Those services have their own terms and privacy policies. We work to keep this website useful and available, but we cannot promise that it will always be uninterrupted, error-free, or compatible with every device.

Nothing in these terms limits a responsibility that cannot legally be limited. To the extent allowed by law, Caramel Café & Lounge is not responsible for losses caused by information you supplied incorrectly, a third-party service, or an interruption outside our reasonable control.

We may update these terms as the website and café services change. The date below shows when they were last revised. Questions about these terms can be sent to caramelcafelounge@gmail.com.